FAQ

These are the most commonly asked questions that we receive from customers about our services.

 

Do you supply IT Support and Services to homes or individuals?

Unfortunately no, we specialise our services to meet the needs of businesses only.

 

Do you install software for customers?

Yes, we install software tailored to suit your business needs.  We can recommend programs and apps for your computers, tablets and phones to optimise your business performance, and update and upgrade older software to newer versions to improve your network and online security.

 

Do you install hardware for customers?

Yes, we install hardware as necessary.  Depending on your needs, we may have to order hardware parts for your business, as we don’t generally carry a selection of hardware parts in our stock inventory.  When the parts arrive, we come to your business address and install them for you.

 

Do you do virus and malware removal?

Yes, we can scan your computers for viruses, malware, trojans, worms, etc. We can also recommend and install trusted anti-virus software onto all your devices to give you security and peace of mind.

 

Do you perform data recovery?

Yes, if you’ve experienced a partial or full hard drive failure, or your computer has completely stopped working and you need to recover information, we can assist you with data recovery.  Please keep in mind that there are no guarantees that required information or files will be recovered during a data recovery process, and prevention is always recommended through regular backups.

 

Do you handle websites and hosting?

Ask us if your website needs to be overhauled or replaced. We can build you a new WordPress website, depending on your business needs and scope of development. Contact us for more information.

About Networks can manage and maintain your existing WordPress websites and we offer 1-2 hours a month WordPress website management packages for your business. Call us for details.

We can also set up and manage your website, email and domain hosting for your business.

About Networks can assist you with your general IT needs and offer competitive and comprehensive IT support plans. We work with reliable website, email and domain hosts with excellent up-time and service. Please note that our services do not include repairs or upgrades to old or broken websites.

 

Can you migrate / import emails?

Yes, we can export your emails from almost any platform, and we will typically migrate your emails over to Office 365, as we find this is a good service that meets the needs of both large and small businesses.  If you require a different email service provider, we are happy to discuss your requirements and potentially recommend an alternative solution.

 

Didn’t find the answer you’re looking for here?  Contact us today and we’ll be happy to assist you.

%d bloggers like this:
search previous next tag category expand menu location phone mail time cart zoom edit close